{"id":223,"date":"2022-02-20T20:48:21","date_gmt":"2022-02-20T20:48:21","guid":{"rendered":"https:\/\/kateashwin.com\/shop\/?page_id=223"},"modified":"2022-02-20T20:48:21","modified_gmt":"2022-02-20T20:48:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/kateashwin.com\/shop\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p><strong>Where is the store based?<\/strong> <br>West Yorkshire, United Kingdom<\/p>\n\n\n\n<p><strong>Do<\/strong> <strong>you accept orders placed outside of the UK? <\/strong><br>We sure do!<\/p>\n\n\n\n<p><strong>What&#8217;s with the downloadable PDF option? <\/strong><br>Buying one of those will send you a link to a downloadable version of the book, completely DRM free and much higher resolution that the web version, great for offline reading!<\/p>\n\n\n\n<p><strong>What is this store&#8217;s return and exchange policy?<\/strong> <br>If you have a problem with your order, please contact me at\u00a0kate@kateashwin.com\u00a0and we&#8217;ll sort it out!<\/p>\n\n\n\n<p><strong>How long will it take to receive my order?<\/strong> <br>Once shipped most UK orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.<\/p>\n\n\n\n<p><strong>Customs charges for EU customers<\/strong> <br>It seems that EU customers might end up having to pay a customs fee for books sent from the UK at the moment- apologies if that happens to you, I have no control over it, but I do apply all of the correct shipping labels in an attempt to reduce the risk of this happening. Please be aware this might affect you if you&#8217;re ordering within the EU!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Where is the store based? West Yorkshire, United Kingdom Do you accept orders placed outside of the UK? We sure do! What&#8217;s with the downloadable PDF option? Buying one of those will send you a link to a downloadable version of the book, completely DRM free and much higher resolution that the web version, great [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-223","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kateashwin.com\/shop\/wp-json\/wp\/v2\/pages\/223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kateashwin.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kateashwin.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kateashwin.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kateashwin.com\/shop\/wp-json\/wp\/v2\/comments?post=223"}],"version-history":[{"count":1,"href":"https:\/\/kateashwin.com\/shop\/wp-json\/wp\/v2\/pages\/223\/revisions"}],"predecessor-version":[{"id":224,"href":"https:\/\/kateashwin.com\/shop\/wp-json\/wp\/v2\/pages\/223\/revisions\/224"}],"wp:attachment":[{"href":"https:\/\/kateashwin.com\/shop\/wp-json\/wp\/v2\/media?parent=223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}